Frequently Asked Questions(Etq)

One child under elementary school age can share a bed with one adult. Additional beds will incur an extra charge.

We have strollers, cribs, bed guards, step stools, diaper disposal bins, and more.
For more details, please see the Kids & Family information page.
Kids & Family Information Page
*Please note that rental items are limited in number, so we recommend making your reservation as early as possible.

You can use it outside the hotel during your stay.

We lend out baby bottle sterilizers at the front desk. Please use them in the microwave oven located in the laundry room on the second floor.

Birthday cakes and fruit sets are available. They can be served in your room or at any of our restaurants.
Anniversary options

We sell pull-up diapers, swim diapers, baby wipes, etc. at The ART SHOP on the 1st floor.

• About weaning foods
  We do not provide baby food in the restaurant. However, you are welcome to bring your own baby food and we can warm it up for you, so please prepare it in advance.
• About the children's menu
  While "All Day Dining Aquarius" does not have a dedicated children's menu, we offer a wide variety of dishes in a buffet style, including pancakes, Yaeyama Soba, bread, sausages and ham, and desserts, so the whole family can enjoy themselves. When using "Yakiniku & Chinese Harusa" children aged 4-6 can enjoy the dinner buffet at the adjacent buffet restaurant "Aquarius" for 1,000 yen.

Reservations are not required, but the restaurant can get crowded, so we recommend making a reservation if you have a set schedule. Please note that during special campaigns or events, you may not be able to enter without a reservation.
Click here to make a web reservation
Telephone reservations: 0980-83-3311 (Representative｜9:00-17:30)

All restaurants are child-friendly.
We have high chairs and tableware available for children.
We also accept baby food that you bring in and can warm up for you.

*Please note that after 9 PM, the top-floor Sky Bar" Capricorn" may refuse entry to minors (under 18 years old) and infants (under 6 years old). Thank you for your understanding.

Room service is not available.

We have a buffet restaurant, a yakiniku (Japanese BBQ) restaurant, a cafe & bar, and a coffee shop. Please see the restaurant information page below for opening hours and other details.
Restaurant Information

We don't have any.
For groups of 8 or more, we can arrange meals in our banquet hall.
Please see the banquet information for details.
Banquet and meeting information

• About weaning foods
  We are happy to accommodate you bringing your own baby food and warming it up for you, so please prepare it in advance.
• About the children's menu
  While "All Day Dining Aquarius" does not have a dedicated children's menu, we offer a wide variety of dishes in a buffet style, including pancakes, Yaeyama Soba, bread, sausages and ham, and desserts, so the whole family can enjoy themselves. When using "Yakiniku & Chinese Harusa" children aged 4-6 can enjoy the dinner buffet at the adjacent buffet restaurant "Aquarius" for 1,000 yen.

Available at all locations.

• Catering services are available only within Ishigaki Island.
  Contact us here
• We do not offer takeout for any of our dishes.
• You can purchase sliced cakes at the following stores.
  1st Floor Doug's Coffee ART HOTEL Ishigakijima Branch
• We accept reservations for whole cakes up to 3 days in advance.
  Information about whole cakes

Breakfast will be served buffet style at the all-day dining restaurant "Aquarius" on the first floor.

For details regarding opening hours, prices, etc., please see the breakfast information page.
Breakfast Information

We do not accept reservations.

Breakfast is available to non-guests as well.

For details regarding opening hours, prices, etc., please see the breakfast information page.
Breakfast Information

At ART HOTEL Ishigakijima, we strive to ensure that our guests can enjoy their meals with peace of mind.
We create an allergen content table by confirming the usage of the eight specified allergens in the ingredients used ("eggs, milk, wheat, peanuts, shrimp, buckwheat, crab, and walnuts") based on information from producers, manufacturers, and distributors.

At All Day Dining Aquarius, we indicate the allergen content on the POP (point-of-purchase) display for each dish, so you can avoid those dishes if you prefer.
For other restaurant menu items, please contact us via the inquiry form or speak to a member of our staff.

We don't have any.

Parking is free of charge. We do not accept advance reservations for parking spaces.

• Guests staying at the hotel can also charge the charges to their room.
• In addition to cash, we accept the following payment methods.

<Credit Card>
VISA/Master Card/AMEX/Diners Club/JCB/UnionPay

<Transportation IC>
Kitaca/Suica/TOICA/ICOCA/SUGOCA/PASMO/manaca/Hayaken/nimoca

<Credit card-type IC chips>
iD/QUICKPay

<QR code payment>
PayPay/Alipay/WeChat Pay

<Debit Card>
J-debit

<Gift Card>
JCB Gift Card / JTB Nice Gift / VJA Gift Card (Mitsui Sumitomo Card)

Yes. Non-guests can use the facilities for a fee during the following hours.
Evening hours: 16:30-24:00 (last entry at 23:45)
Information about Public Bath

No, the locations of the men's and women's baths are fixed.
Information about Public Bath

Yes. It is available for a fee to non-guests.
Pool Information

No, the pool is only open seasonally from mid-March to the end of October.
The opening date for next year will be announced on the pool information page as soon as it is decided.
Pool Information

Room service is not available.

This service is exclusively for hotel guests. When boarding, please show the driver the case containing your room key card.
Shuttle bus information

The "Yuigukuru Live" event, held every night in the lobby, is open to everyone.
Information about Yuigukuru Live

While we can arrange tours if there are vacancies, please note that tours that are fully booked or require advance preparation may not be available on the day of your tour. We recommend booking as early as possible.
Tourist and event information

The hotel does not offer shuttle service.
We can arrange island sightseeing tours with bus transfers and ferry tickets to the islands.

Arrangements can be made at the tour desk on the first floor. Depending on the time, you may be able to use the cruise company's shuttle bus.

The "Opening of the Beaches in Yaeyama, Japan's Southernmost Point" is held annually in mid-March, but the swimming season runs from mid-April to October.

Fusaki Beach: Approximately 10 minutes by car
Maesato Beach: Approximately 10 minutes by car

A shuttle bus* exclusively for hotel guests is available to Fusaki Beach.
*Scheduled service between ART HOTEL Ishigakijima and the group facility "FUSAKI BEACH RESORT HOTEL & VILLAS"

Information about Fusaki Beach

Please use public transportation such as public buses*, taxis, or rental cars.
*The Higashi Transport "Kabira Resort Line" bus stops at the bus stop in front of the hotel entrance.

When you go out for swimming or other outdoor activities, we offer complimentary bath towels for use outside the hotel at the front desk. Please refrain from taking the towels provided in your room.

We do not offer rental items. Swimsuits are available for purchase at The ART SHOP on the 1st floor.

Details are available on our "Banquet and Meeting Information Page."
Banquet and meeting information

We will prepare a venue that is appropriate for the number of participants. We will take your preferences into consideration, but please understand that we cannot guarantee a specific venue.

We do not have any Japanese-style rooms. All banquet halls are Western-style.

The venue usage fee is included in the banquet meal plan. Please see the "Banquet and Conference Information Page" for details.
Banquet and meeting information

We have projectors, screens, sound equipment, microphones, karaoke, and more. For details, please see our "Banquet and Meeting Information Page."
Banquet and meeting information

The aspect ratio of the ceiling-mounted projector in the large banquet hall "Yaeyama" is 16:10.
Banquet and meeting information

There is a designated smoking area on the first floor, near the large banquet hall. Smoking is prohibited throughout the hotel grounds, including outdoors, except in designated smoking areas.

You are welcome to use the parking lot, but since you will be sharing it with our hotel guests, we would appreciate your cooperation in carpooling whenever possible.

We accept inquiries at any time, but please contact our bridal department in advance by phone or through the inquiry form.
Phone: 0980-83-3328 (Direct line to the Food and Beverage Sales Department)
Contact Form

Please contact us via the inquiry form to provide your shipping address.
Contact Form

We will provide you with a banquet hall that suits the number of guests and offer dishes perfect for your special day.
You can also dine at Sky Bar Capricorn on the top floor (13th floor). (Sky Bar Capricorn is not a private room.)
Information regarding the engagement ceremony and family meeting

We accept various requests.

There is a parking lot with a total capacity of 161 cars.
Hotel guests can use this service free of charge.
We do not accept reservations.
Parking location (Google Maps will open)

Unfortunately, we are unable to accommodate this request. Please come by taxi, public bus, or rental car.

Please see the following page.
Access Information Page

① "ART HOTEL Ishigakijima"
The following buses will stop in front of the hotel entrance.
Azuma Bus
[Route 9] Kabira Resort Line
[Route 10] Airport Line via Art Hotel and ANA InterContinental

② “Nagama Bridge”
The following buses stop at the bus stop located an 8-minute walk from ART HOTEL Ishigakijima.
Azuma Bus
[Route 3] Eastbound Loop Line
[Route 8] Westbound Iharama Line
[Route 11] Yonehara Campground Line

Please note that other bus stops are some distance away.

Please see the following page.
Shuttle bus timetable

You are not permitted to board.
Guests staying at ART HOTEL Ishigakijima can only use the shuttle bus service between ART HOTEL Ishigakijima and FUSAKI BEACH RESORT HOTEL & VILLAS.

The downtown area is about a 20-minute walk away. Rental bicycles are also available, so please feel free to use them.